Phone orders: 8am-8pm Pacific Standard Time
7 days a week.

Payments:

At KingFTA we accept 2 forms of payment:

1. PayPal: The safest way to pay online, please note all items purchased with this method will be shipped to the address on your paypal account, there will be no exemptions.
2. Credit card: We accept all major credit cards, you may use this payment method by going thru the checkout process on our site click on (Check out with paypal) icon, then click on (don't have a paypal account?), or you may call us toll free 7 days a week from 8am-8pm PST at (888)701-KING.

Quick links:

All sales are final:

30 Day limited warranty:

KingFTA guarantees against manufacturer defects for a period of 30 days from the date of purchase, RMA numbers will only be given for merchandise that requires repair or replacement for the same brand & model purchased.

1 Year manufacturer warranty:

Most manufacturers have a hassle free 1 to 2 year manufacturer warranty, please check the bottom of each product for warranty periods.

Warranty will be voided:

Product warranty will be VOIDED if the merchandise has physical damages such as dents, scratches, internal or external modifications, third party firmwares or any illegal software other that the recommended manufacturer firmware.

Products returned for repair with prior authorization only or RMA number: All returned merchandise for "repair" must have a Return Merchandise Authorization number or RMA#. Customers must contact us prior to any returns in order to obtain an RMA#, customers must also submit by email the tracking number associated with your RMA. KingFTA will not be responsible if returned merchandise is lost or stolen during transit.

Fees:

All RMA's must include a US postal money order for the amount of $10.00 USD payable to: KingFTA

This fee covers the shipping fee for your return RMA that is within its 30 day warranty with KingFTA. If you are sending your RMA to the manufacturer be advised that each manufacturer has their own policy regarding RMA and it's the customers responsability to contact the appropriate manufacturer for RMA policy and fees.

REFUSED DELIVERY:

Customers will be responsible for all charges associated with shipping and handling. Once the merchandise is returned to our office, credit will be issued less a 20% shipping and handling charge.

By purchasing this product I the buyer agree to the terms & conditions set forth by the seller KingFTA without exemptions.

FAQ:

• What is an FTA receiver?

Free To Air satellite is a term used to describe satellite signals which you can legally receive without a subscription. Free To Air satellite programming is not encrypted, but it is encoded with MPEG-2. At one time, most Free To Air satellite content was transmitted on C Band, but Free To Air satellite programming has now mostly migrated to Ku Band. Unlike satellite television programming which requires a subscription, such as Dish Networks or DirecTV, Free To Air satellite channels are not encrypted and can be received with an MPEG-2 compatible FTA receiver. Free To Air satellite is often abbreviated as FTA satellite.

• Warranty:

Viewsatusa Products: http://viewsatusa.com/vsrepair.htm

Captiveworks Products: http://captiveworks.com/contacts.php