
KingFTA.com is an authorized dealer for the FTA manufacturers listed below. Please feel free to shop with confidence. Our Checkout process is done thru Paypal (The world's must secure internet transaction portal).
Any information you provide to us, will be keep confidential. Rests assure that you will not receive any spam. Besides the messages related to your orders or transactions the only promotional messages you will receive are the ones you request.



All orders will be shipped out the same day if payment is made before 4 PM EST , tracking numbers will be provided within 24 hours there after. We do NOT ship to canada at this time, We will only accept payment & ship within the US only, FREE shipping is included for Alaska , Hawaii , & Puerto Rico residents,
You can expect that all single order will be sent USPS and most bulk orders may be sent FedEx particularly to customers residing on the west coast. Unless a different shipping method is described by the product.
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KingFTA guarantees against manufacturer defects for a period of 30 days from the date of purchase, RMA numbers will only be given for merchandise that requires repair or replacement for the same brand & model purchased.
Most manufacturers have a hassle free 1 to 2 year manufacturer warranty, please check the bottom of each product for warranty periods.
Product warranty will be VOIDED if the merchandise has physical damages such as dents, scratches, internal or external modifications, third party firmwares or any illegal software other that the recommended manufacturer firmware.
Products returned for repair with prior authorization only or RMA number: All returned merchandise for "repair" must have a Return Merchandise Authorization number or RMA#. Customers must contact us prior to any returns in order to obtain an RMA#, customers must also submit by email the tracking number associated with your RMA. KingFTA will not be responsible if returned merchandise is lost or stolen during transit.
All RMA's must include a US postal money order for the amount of $10.00 USD payable to: KingFTA
This fee covers the shipping fee for your return RMA that is within its 30 day warranty with KingFTA. If you are sending your RMA to the manufacturer be advised that each manufacturer has their own policy regarding RMA and it's the customers responsability to contact the appropriate manufacturer for RMA policy and fees.
Customers will be responsible for all charges associated with shipping and handling. Once the merchandise is returned to our office, credit will be issued less a 20% shipping and handling charge.
By purchasing this product I the buyer agree to the terms & conditions set forth by the seller KingFTA without exemptions.
FAQ:
• What is an FTA receiver?
Free To Air satellite is a term used to describe satellite signals which you can legally receive without a subscription. Free To Air satellite programming is not encrypted, but it is encoded with MPEG-2. At one time, most Free To Air satellite content was transmitted on C Band, but Free To Air satellite programming has now mostly migrated to Ku Band. Unlike satellite television programming which requires a subscription, such as Dish Networks or DirecTV, Free To Air satellite channels are not encrypted and can be received with an MPEG-2 compatible FTA receiver. Free To Air satellite is often abbreviated as FTA satellite.
• Warranty:
Viewsatusa Products: http://viewsatusa.com/vsrepair.htm
Captiveworks Products: http://captiveworks.com/contacts.php
We are trying to get a list together of all the FAQ. We Try our best to continue improving on our services please help us help you.
Please e-mail us with any questions that you think may be a good question to add to this list.